Sections in this article
- I created an account, but I don’t see how to register my bike
- I forgot my password
- When I login it says my email address is already in use, but it’s me, I swear!
- I registered my bike(s), but when I login now my garage is empty. Where did they go?
I created an account, but I don’t see how to register my bike
When you visit the 529 Garage website, you will see a large button that says Register your bike, on our home page http://project529.com Just click that, and you should be set!
I forgot my password
Don’t worry! You can reset your password at any time by clicking the I forgot my password link, which is located just below the password field.
The password reset links can only be used once and are valid for up to 72 hours after you make the request. Every request you make to reset your password will invalidate the previous link, so be sure to use the last link you requested.
When I login it says my email address is already in use, but it’s me, I swear!
You may be trying to login with a different account than the one you originally used to sign up. Try to remember which one you originally used and you should be able to login with that one.
If you cannot remember which email you originally used, no worries, just contact us at support@project529.com and we will gladly look it up (after verifying your identity, of course.)
I registered my bike(s), but when I login now my garage is empty. Where did they go?
This sometimes happens if you login with a different account than you originally used to sign up. And most likely a new account has been created. But don’t worry it’s an easy fix.
Just briefly sign out of our app (Main Menu > Settings > Sign Out), then try with your email address you created the account with and login with that one. Now you should see your bikes. Phew!
If you cannot remember which email you originally used, no worries, just contact us at support@project529.com and we will gladly look it up (after verifying your identity, of course.)