Bike theft is on the rise - Don't be a victim, register your bike.

Ottawa Police Service

Love your bike? Keep it safe.

Your contact information

By registering your bike with Ottawa Police Service, you allow them to view your contact information. In most cases, you would only be contacted by Ottawa Police Service if there is a question about your bike, registration or alert, or if your bike was found. You can also update these permissions in your user settings at any time.

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Password

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Name

Postal code

Country

Allow all 529 partner law enforcement agencies to view the contact information I have stored on my account.

By sharing your contact information with 529 partner law enforcement agencies, it may help get your bike back to you. For example, if police find your bike and you have shared your phone number, they can call you to confirm your bike is missing and sieze the bike even if you have not reported it missing with us yet. Sharing your contact information can also be used to help prevent fraudulent registrations.

Your bike information

Serial number

If you need help finding your serial number, check out our handy guide.

That looks like a frame part number (which is not unique), not a serial number. Please check again.

You have already registered a bike with this serial number. If you want to edit your registration, go to Your Garage to select the bike.

Manufacturer

Model

Frame color

Accent color

Purchase type

Bike value

Currency

529 Shield ID

What is a 529 Shield?

The shield ID will be 7 characters with no numbers.

Other label ID

Front Desk Service: Huntmar, St. Joseph and Elgin Street locations. To obtain a 529 Shield (sticker), please pre-register your bike by downloading the 529 app, using the app include a photo of you with the bike and a photo of the bike’s serial number, and bring your Smartphone with you to show the agent. You do not need to bring your bike to the station. You may experience a wait time during busier periods.

Shield Pickup Locations

West Division

211 Huntmar road

East Division

3343 St. Joseph Blvd

Central Division (downtown)

474 Elgin Street

Have any questions? Contact us at support@project529.com

Tips

Use a cable lock for securing accessories and a highly rated U-Lock to secure your frame.

Secure your back wheel and frame with a highly rated U-lock to an approved bike rack.

How to Report a Bike Theft

If your bike has been stolen, it's important to report it to the Ottawa Police Service after you send out the 529 Garage alert. If your bike is found by police you will need a report number before it can be released!

Step 1:

Start an alert on your bike on the 529 Garage website or app.

If your bike isn't registered, register it first with all the information that you have about your bike, and then start the alert.

Go to your garage

Step 2:

Contact our non-emergency contact information below:

Website: https://www.ottawapolice.ca/en/contact-us/Online-Reporting.aspx

Call:

613-236-1222 x 7300

Visit:

2670 Queensview Drive / 211 Huntmar Rd/ 474 Elgin Street/ 3343 St. Joseph Blvd

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