Bike theft is on the rise - Don't be a victim, register your bike.

Rotorua Lakes Council

Love your bike? Keep it safe.

529 Garage Aotearoa is now live! Rotorua Lakes Council & Rotorua Police have teamed up and joined Auckland, Christchurch & Wellington and we are on a crusade to register as many bikes as possible. 529 Garage is the world's largest community-powered bike recovery service. Register your bike today to protect it and increase the chance of finding it if the worst happens. It's free to use and your personal data is safe. You don't have to have a 529 shield to register your bike, but keep an eye out on our Facebook page (at the bottom of the page) for activation events coming soon where you can get a free shield! We are looking for local bike shops to retail the 529 shields, so let us know if you are a bike shop who is keen.

Your contact information

By registering your bike with Rotorua Lakes Council, you allow them to view your contact information. In most cases, you would only be contacted by Rotorua Lakes Council if there is a question about your bike, registration or alert, or if your bike was found. You can also update these permissions in your user settings at any time.

Welcome back! Enter your password to continue.

Password

Forgot your password?

Name

Postal code

Country

Allow all 529 partner law enforcement agencies to view the contact information I have stored on my account.

By sharing your contact information with 529 partner law enforcement agencies, it may help get your bike back to you. For example, if police find your bike and you have shared your phone number, they can call you to confirm your bike is missing and sieze the bike even if you have not reported it missing with us yet. Sharing your contact information can also be used to help prevent fraudulent registrations.

Your bike information

Serial number

If you need help finding your serial number, check out our handy guide.

That looks like a frame part number (which is not unique), not a serial number. Please check again.

You have already registered a bike with this serial number. If you want to edit your registration, go to Your Garage to select the bike.

Manufacturer

Model

Frame color

Accent color

Purchase type

Bike value

Currency

529 Shield ID

What is a 529 Shield?

The shield ID will be 7 characters with no numbers.

Other label ID

Have any questions? Contact us at support@project529.com

Tips

Use a cable lock for securing accessories and a highly rated U-Lock to secure your frame.

Secure your back wheel and frame with a highly rated U-lock to an approved bike rack.

How to Report a Bike Theft

If your bike has been stolen, it's important to report it to the Police - this helps them better understand the scope of the problem. It will also be necessary for an insurance claim or to collect it from any Police station which recovers the bike. To report your bike, follow the steps below:

Step 1:

Start an alert on your bike on the 529 Garage website or app.

If your bike isn't registered, register it first with all the information that you have about your bike, and then start the alert.

Go to your garage

Step 2:

Contact the Police (non-emergency) contact information below:

Website: https://www.police.govt.nz/use-105

Call:

105

Visit:

1190-1214 Fenton Street, Rotorua

Find our locations here: https://www.police.govt.nz/contact-us/stations

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