Detective Terms of Service

These Terms of Use (“Terms”) govern your access to and use of the 529 Detective service, website, applications, APIs and related software that continuously scan online marketplaces to detect listings that may match a bicycle reported as stolen (“529 Detective Service”). By subscribing and using the 529 Detective Service, you agree to these Terms. If you do not agree, do not use the 529 Detective Service.

Scope of Service

The 529 Detective Service continuously scans public listings on third-party online marketplaces, classified ads, auction sites, forums, social media listings, and resale platforms (“Marketplaces”) and applies automated algorithms to identify potential matches to bike identifiers provided by you (make, model, photos, unique markings, and other details you upload) (“Bike Data”).

The 529 Detective Service provides you with daily notification when potential matches are found. Notifications are for informational purposes only, they do not constitute proof of ownership, recovery, or that a listing is unlawful.

Eligibility, Ownership & Consent

You represent and warrant that:

  • you are at least 18 years old;
  • you have the legal right to provide the Bike Data and to request monitoring of the specified bike(s); and
  • you are not submitting Bike Data for a bicycle you do not own unless you have explicit, documented consent from the owner.

You must not use the 529 Detective Service to monitor, stalk, harass, or otherwise invade the privacy of another person. Use for those purposes is strictly prohibited.

No commercial or business use of the 529 Detective Service is permitted.

Account Registration & Security

You must provide accurate, current contact and identity information and keep it up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must promptly notify 529 of any unauthorized use. 529 is not liable for losses caused by unauthorized access if you fail to notify 529 promptly.

User Obligations & Acceptable Use

You must upload Bike Data in good faith and not supply falsified or misleading data.

You must comply with any applicable legislation and regulation when acting on alerts. 529 does not provide legal advice and you should consult law enforcement or a lawyer where appropriate.

The following uses of the 529 Detective Service are Prohibited: scraping the 529 Detective Service, attempting to reverse-engineer matching algorithms, using alerts to commit fraud, impersonating others, or circumventing Marketplace terms of service. 529 reserves the right to suspend or terminate accounts that engage, or appear to engage, in prohibited conduct.

Third-Party Marketplaces

The 529 Detective Service depends on publicly available listings from third-party Marketplaces. 529 does not control those Marketplaces and cannot guarantee completeness, uptime, or continued access.

529 is not responsible for removals, changes, or errors in Marketplace listings or for Marketplaces that restrict or block scanning activities.

Matching Accuracy

The 529 Detective Service uses automated matching and probabilistic algorithms. Matches may include both false positives and false negatives.

You agree to independently verify any alert before taking action. 529 strongly recommends that you involve law enforcement or qualified recovery agents before attempting to recover property.

529 makes no guarantee that any listed item is stolen or that listing details, including contact details, are accurate.

Data Handling, Retention & Privacy

529 will process Bike Data and usage data in accordance with its Privacy Policy. The Privacy Policy explains what personal data is collected, how it’s used, disclosed, stored, and your rights where applicable.

529 may, with your consent or where required by law, disclose Bike Data and related information to law enforcement or fraud prevention agencies. If you request 529 to share information with law enforcement, 529 may require proof of ownership or a police report reference.

Intellectual Property

529 owns or is licensed to all intellectual property rights in the 529 Detective Service, including the matching algorithms, software, designs, trademarks, logos and documentation. These Terms do not transfer ownership- or any other rights to you, other than such usage rights detailed above.

You retain ownership of your Bike Data and User Content. By submitting Bike Data you grant 529 a non-exclusive, worldwide, royalty-free licence to use, store, copy, analyse and disclose (to the extent necessary to operate the 529 Detective Service, notify you, and comply with law) such Bike Data during the term of these Terms.

Fees, Subscriptions & Refunds

Use of the 529 Detective Service may be subject to subscription fees. Fee schedules, trial periods, billing cycles, and payment methods are published on 529’s website or order page.

Fees are non-refundable except as expressly stated. 529 may suspend access for non-payment.

529 may change pricing; material fee changes to existing paid subscriptions will be notified at least [30] days in advance.

Suspension & Termination

529 may suspend or terminate your account or access to the 529 Detective Service if you breach these Terms, engage in illegal activity, or if Marketplace access is restricted. In this event, 529 will use reasonable efforts to notify you.

You may terminate your account at any time via your account settings. Upon termination, 529 will deal with your personal data in keeping with the Privacy Policy.

Disclaimers & No Guarantee of Recovery

The 529 Detective service is provided “as is” and “as available.”

To the maximum extent permitted by law, 529 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

529 does not warrant that the 529 Detective Service will find any matches.

529 does not warrant that matches or alerts will result in recovery of your bicycle, nor that marketplace scanning will be continuous or error-free.

Limitation of Liability

To the maximum extent permitted by law, 529’s aggregate liability arising from or related to these terms or the 529 Detective service (whether in contract, tort, negligence, statute or otherwise) shall not exceed the amounts paid by you to 529 in the 12 months preceding the event giving rise to liability.

In no event shall 529 be liable for indirect, special, incidental, punitive or consequential losses (including loss of profits, loss of business, loss of data, or loss of opportunity) even if advised of the possibility of such damages.

Where any jurisdiction does not allow exclusion or limitation of certain liabilities as a result of local legislation, the relevant limitations will apply only to the extent permitted.

Indemnity

You agree to indemnify, defend and hold harmless 529, its affiliates and their officers, directors, employees and agents from and against any claim, liability, loss, damage, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your unlawful or negligent use of the 529 Detective Service, or your submission of unlawful, inaccurate or infringing Bike Data.

Law Enforcement & Legal Process

529 may comply with lawful requests from law enforcement or with legal process (court orders, warrants, subpoenas) to disclose your account or Bike Data. 529 will comply with applicable law in responding to such requests.

Takedown & Marketplace Notices

If you believe a Marketplace listing is infringing your intellectual property or otherwise unlawful, you should use the Marketplace’s own takedown procedure. 529 is not responsible for filing DMCA notices on your behalf.

If 529 receives a valid takedown notice related to content it processed, 529 may act according to its policies and applicable law.

Changes to the Service or Terms

592 may change these Terms or the 529 Detective Service at any time — material changes will be notified to you by email or by posting a notice. Continued use after notice constitutes acceptance.

Notices & Contact

All notices to you may be given to the email address on your account.

Notices to 529 should be sent to: contact@project529.com

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Oregon, USA, without regard to its conflict-of-laws principles. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 529 Detective Service shall be brought exclusively in the state courts located in Oregon, or, where federal jurisdiction exists, in the United States District Court for the District of Oregon. You consent to the personal jurisdiction and venue of such courts and waive any objection to inconvenient forum.

Contact Information

Project 529, Inc, 5441 S Macadam Avenue # 5355, Portland, Oregon, 97239

E-mail: contact@project529.com